Lunch Program

Aurora Elementary Parent Advisory Council E-News


Hello everyone!

We wanted to send out an email with a few reminders:

'SNOWDAYS'/'COLD DAYS - There is no lunch program on snowdays/cold days.  If the buses are not running, it is unsafe for our volunteers to come in to the school, therefore hot lunch will be cancelled for the day.  If you have placed an order on a SNOW DAY/COLD DAY your account will be credited, except for a Subway Sub Sandwich day.  On a Subway sub sandwich day, Subway will not cancel orders the morning of.  Therefore you will not receive a credit on a Subway day.  On all other days this credit is good to be used towards your next order.  If your child goes to school on a 'snowday'/'cold day' , you will have to send a bagged lunch.


SICK or ABSENT DAYS - No refunds or credits are given.  If your child isn't at school on a day you have ordered lunch for them for any reason, their lunch will be saved with their name on it in the kitchen fridge until the next day.  You can pick it up if you are at the school or they can come down to the kitchen and get it the next day if they are at school.  *The lunches are disposed of by 1:00pm the following day, as that is when our volunteers leave the kitchen. 


CHANGING or CANCELLING YOUR ORDER- You are able to cancel, change or add to your order after it has been confirmed and paid for.  Just log into your account and click on the -MANAGE ORDERS- tab , then the -ORDER- tab.  You can make changes anytime up until 12pm (noonThursday for the upcoming week.  To cancel an order just change the number on that day to '0'.  A credit will automatically be put on your account to be used towards your next order.  After 12PM (noonThursday, changes cannot be made for the upcoming week only.


VIEWING ORDERS - To see what you have ordered for your child, log into your account.  Click to the  *MANAGE ORDERS* tab , then the *PRINT* tab.  This will show you a list of what orders are confirmed including the current week which is blocked for ordering.  (You can also see this list under the *STUDENTS* tab by clicking on the PRINTER ICON)


FIELD TRIP OR SPECIAL EVENT DAYS - If your child's class has a "special" day where they will not be at school, or lunch is being provided by someone other than the regular lunch program, please try your very best to make sure you do not order lunch.  We have asked the teachers and staff to let us know when this is happening and we are doing our best to block ordering for classes on these days, but we aren't always made aware of these events.  If you have an instance where you find out about the event after you have paid for an order, you can go in and change your order as long as you aren't trying to change afterThursday12pm (noon) for the upcoming week.  *We are not able to block ordering for individual students so for club event days or pizza parties (like Choir, Patrol, Learning Expedition, etc)  it is up to you to make sure you haven't ordered on these days.*


CONTACT INFORMATION - If you haven't already done so, we ask that you please update your profile to include an evening phone number that you can be reached at.


MILK AND JUICE - can also be ordered online.  Orders can be confirmed, deleted and changed up until 12pm (noon) on Thursdays for the upcoming week the same as regular lunch program.  Any questions or concerns regarding milk and juice orders should be directed to the school office as this is not facilitated by the PAC but rather by school staff.  (780) 542-9355.  *Refunds and online credits are not given for milk.  You must discuss this with the ladies in the office*


If you have any questions, concerns or suggestions please e-mail us at:

Aurora Parent Council Lunch Program

The Aurora PAC, with the help of wonderful volunteers, offer a delicious and healthy daily lunch program for those who wish to order. Our school code is ASHL.

Lunch Program Online Ordering Instructions


Answers to some questions you may have:

What if I don’t want to order online?

The only way to order lunch is online.  If you do not have access to internet, you can contact Benita or Heather to discuss using a computer at the school to place your order.


What if I don’t have a credit card?

If you don’t have a credit card, you will have to set up a PayPal account. 


What is Pay Pal?

PayPal is a company that operates a secure online payment system.  Online money transfers serve as electronic alternatives to traditional paper methods like cheques and cash.  PayPal charges a fee of $0.30 per transaction, meaning that $0.30 will be added to the total cost of your order (not $0.30 per day or per lunch)


Do I have to register for a PayPal account?

No.  If you have a credit card, PayPal will process your payment as a “guest” without having to set up an account.


What is the deadline for ordering?

The deadline to order is Thursday noon prior of each week.  Orders can be placed weekly, monthly or in one transaction for the entire menu session.  *Full payment must be received for your order to be processed*


What if I have pre-ordered a lunch and my child is sick or not at school that day?

After looking at what many other schools do in this situation, we have decided that your child’s lunch will be saved with their name on it in the kitchen fridge until the next day.  Refunds and credits will not be given.


What if a student is at school and doesn’t have a lunch?

While we no longer accept orders in the morning, we do not want any child to go through a day hungry.  In situations where a student comes to school and doesn’t have a lunch, their teacher can ask the kitchen volunteers to prepare a cheese sandwich and an apple at a cost of $3.  When this happens, parents will receive a note home letting them know.  This service is not to be used as an ordering option and will be offered at teachers’ discretion.  We do have students in need at our school who PAC provides regular lunch for.  If you are interested in offering a donation to cover the cost of this it is greatly appreciated.